Aesthetic Skin Clinic (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when using our website, https://www.aestheticskinclinics.in/.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, contact us, submit an enquiry, or book an appointment.

1. Information We Collect

We may collect personal information that you voluntarily provide to us through our website, enquiry forms, appointment forms, WhatsApp, phone calls, or email.

This information may include:

• Name

• Phone number

• Email address

• Preferred appointment date or time

• Information provided in your enquiry or message

• Skin, hair, or treatment-related information that you voluntarily share with us

• Any other information you choose to provide

We may also automatically collect limited technical information such as your IP address, browser type, device information, pages visited, and general website usage information.

2. How We Use Your Information

We may use the information collected to:

• Respond to your enquiries and requests

• Schedule and manage appointments

• Contact you regarding your consultation or treatment

• Provide information about our skin, hair, laser, and aesthetic services

• Improve our website, services, and patient experience

• Maintain website security and prevent misuse

• Comply with applicable legal and regulatory requirements

We will not use your personal information for purposes unrelated to the services or enquiries for which it was provided, except where required or permitted by applicable law.

3. Medical and Treatment Information

If you voluntarily provide information relating to your skin, hair, medical history, treatment requirements, or other health-related matters through our website or communication channels, we will use such information only for purposes reasonably necessary to respond to your enquiry, consultation, appointment, or treatment-related requirements.

Please avoid submitting highly sensitive medical information through general website forms unless specifically requested by the clinic.

4. Cookies and Website Technologies

Our website may use cookies and similar technologies to improve website functionality, understand website traffic, remember preferences, and provide a better user experience.

Third-party services used on our website may also use cookies or similar technologies in accordance with their own privacy policies.

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

5. Google Analytics and Other Third-Party Services

We may use third-party services such as analytics, advertising, communication, appointment, or website-security providers to help operate and improve our website.

These services may collect information such as your device, browser, IP address, pages visited, and interactions with the website.

Third-party providers process information according to their respective privacy policies and terms.

6. WhatsApp, Phone and Email Communication

If you contact Aesthetic Skin Clinic through WhatsApp, telephone, email, or other communication channels, the information you provide may be used to respond to your enquiry, schedule appointments, provide requested information, or communicate with you regarding our services.

Please note that third-party communication platforms may have their own privacy policies and terms of service.

7. Sharing of Information

We do not sell or rent your personal information to third parties.

We may share information where reasonably necessary with:

• Service providers who help us operate our website or business

• Website hosting, security, analytics, or communication providers

• Appointment or enquiry management service providers

• Professional advisers where necessary

• Government authorities or law-enforcement agencies when required by law

Any sharing of information will be limited to what is reasonably necessary for the relevant purpose or required by applicable law.

8. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, alteration, disclosure, misuse, or destruction.

However, no method of transmitting or storing information online can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security of information transmitted through the internet.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining business records, resolving disputes, complying with legal obligations, and protecting our rights.

The retention period may vary depending on the type and purpose of the information.

10. Your Rights

Depending on applicable law, you may have rights regarding your personal information, including the right to:

• Request access to information we hold about you

• Request correction of inaccurate information

• Request deletion of information where legally applicable

• Withdraw consent where processing is based on consent

• Request information about how your personal information is being used

To exercise any applicable privacy rights, you may contact us using the details provided below.

11. Children's Privacy

Our website is not intended to knowingly collect personal information from children without appropriate parental or guardian involvement.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can take reasonable steps to address the situation.

12. Links to Other Websites

Our website may contain links to third-party websites, social media platforms, maps, communication services, or other external websites.

We are not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing the privacy policy of any external website you visit.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website, technology, or applicable legal requirements.

Any updated Privacy Policy will be published on this page with a revised “Last Updated” date.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us.

Aesthetic Skin Clinic

Email: aestheticskinclinicsofficial@gmail.com

Phone: 070200 61094

Kothrud:
Shop 02, Sangam Solitaire, Karishma Chowk, Karve Road, Kothrud, Pune, Maharashtra 411038

NIBM:
Shop No S2, TRIBECA HIGH STREET, NIBM Post Office Rd, opposite Sainik Vihar Bungalow, Mohammed Wadi, Pune, Maharashtra 411060

Website: https://www.aestheticskinclinics.in/